5

We have had a great experience working with the wonderful people at InTown Auto Care. They are knowledgable, friendly and bend over backwards to help. Most recently, we had a situation where the warning light on our car indicated a coolant leak. They took in the car, did a complete review of the vehicle and found no leak but because the car was under warranty to the dealership they advised us on what to do to minimize our expenses. At the same time, they squeezed in our other car, which needed an oil change, so that we could complete our scheduled road trip. They have been great to work with and we recommend them highly.

5

This was my first time here for service. Staff was amazing Breena Mike and Susan were all so nice. I’ll certainly be back with my other vehicles and would highly recommend InTown Auto for all your service needs.

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Breana, Mike, and Suzanne. Your recommendation means a lot to us, and we look forward to seeing you again with your other vehicles. If you ever need anything else, don’t hesitate to reach out!

- InTown Auto Care
5

I found InTown Auto Care to be a well established and professional shop. In my experience they definitely go out of their way to support and please their customers. My situation was with a Classic Car... a 1966 Chevrolet Corvette that I determined had a fuel pump failure. I stopped by InTown and spoke with Adam and Mike regarding the repair of my vehicle. Although classics are not their usual automotive patients they agreed to tackle the job. I had the car towed and in a day I had a call from Adam confirming it was indeed the fuel pump causing the problem. As this was a classic I asked that an OEM (original equipment manufacturer) part be used. Adam agreed and all was set. A day or so later Mike called to say that after some investigation he could find no original pumps for my car readily available. I suggested several specialized car part houses but Mike had already exhausted those providers. He understood my desire for an original part and said not to worry he will keep trying and had messages posted on the internet asking for leads on the fuel pump. It took another couple of days for Mike to locate the pump from a private collector in Florida on the internet. After the pump arrived Mike's team installed it, and my car was returned in great working order. I am happily back to DRIVING the car to fall car shows thanks to InTown Auto Care and Mike's persistence... In Town Aoto Care spent and inordinate amount of time to make a customer happy !!!! Thank You !!

5

Thank you for the five-star rating! We appreciate your support and look forward to serving your gorgeous Audi again. If you have any questions or need assistance, feel free to reach out!

- InTown Auto Care
5

Great family run, local business.

Thank you so much for your kind words! We truly appreciate your support for our family-run business. It means a lot to us to serve our local community. If you ever need anything in the future, don’t hesitate to reach out!

- InTown Auto Care
5

Super friendly staff and great job overall!

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our staff and services. Your feedback means a lot to us, and we can’t wait to see you again soon!

- InTown Auto Care
5

If you are looking for a great honest auto shop then this is the place you need to go to. They tell the truth, their prices are beyond reasonable and it is a family run business. STOP giving the dealerships your money because they flat out steal from you. Come here instead and you will not ever look back!!

Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us. We always strive to provide honest, high-quality service at fair prices. Your support and kind words mean the world to us. We look forward to seeing you again and helping with any future automotive needs. Thanks for spreading the word!

- InTown Auto Care
5

Excellent service. This is a top-notch operation. 5 stars.

Thank you so much for the 5-star review! We’re thrilled to hear you had an excellent experience with us. Our team is dedicated to providing top-notch service, and your feedback truly makes our day. We look forward to serving you again in the future!

- InTown Auto Care
5

Great service!

2

Let me sum this up. Upon arrival, everyone seemed great, friendly and helpful. They were able to diagnose and fix my car in a good time frame. However, one issue was one of my door latches was locked, rendering it unable to be closed. It just needed to be unlocked, yet they tried to tell me it was “broken” and $650 to fix. I knew it wasn’t broken, so I declined that service. All the sudden their demeanor changed. When it was time to pick up my vehicle, the woman at the desk sounded condescending, and that they “were able to close my car door but do not open it otherwise you won’t be able to close it again due to the latch being broken.” Well, I left, decided to take my chances and open the door. Annnndd….its fine. It was never broken. It’s a fully functioning door. Did they think I would NEVER touch that door again? Why would I ever come back to this place, why should I trust them after such a blatant attempt to charge me for nothing? I would have been a lifelong customer had that not happened, had they been honest. I don’t like to leave negative reviews and truly wanted to see the best, but I felt they were trying to take advantage of me.

Thank you for taking the time to share your experience. We genuinely appreciate your feedback, as it helps us to continuously improve our service. We’re glad to hear that you found our team friendly and our diagnostic work timely. However, we're sorry to learn about your experience with the door latch issue. It’s our goal to address and resolve any vehicle issues accurately and with the condition of your vehicle due to the previous self attempt to lock it, we recommend all the services as needed. If you ever have any further concerns or need additional support, please don't hesitate to reach out. We value your business and thank you again for your feedback.

- InTown Auto Care
InTown Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call InTown Auto Care (856) 234-1868 if you have any issues in accessing any area of our website.