We had an A/C problem and due to some scheduling issues we needed to take our 2012 VW Golf to a local dealership rather than to Intown. The recommended fix was in excess of $2,500, which just did not make sense given how old the car is. Fortunately Intown was able to look at the car while we were away on vacation and found a fix that cost less than $200. One of the great things about Intown is that they are upfront and honest in their dealings and always look for what works best for their customers. Thanks Mike and the Intown Team!