When it comes to maintaining and repairing your vehicle, you have choices. While dealerships often seem like the obvious option, many drivers are surprised to learn that independent repair shops like InTown Auto Care PROVIDES A superior experience in many ways. We understand you might have questions about expertise, parts, and warranties, so let's clear the air and show you why we're the best choice for your car.
Proven Expertise and Advanced Capabilities
Our technicians are ASE-certified and bring years of experience servicing a wide range of vehicle makes and models. We invest in the same advanced diagnostic equipment and software used by dealerships, allowing us to provide accurate and efficient repairs. We also use OEM (Original Equipment Manufacturer) parts whenever applicable, ensuring your vehicle receives components designed specifically for its make and model.
Protecting Your Warranty
A common concern is whether choosing an independent shop will void your factory warranty. You have the right to have your car serviced by an independent repair shop without affecting your factory warranty, as long as the service is performed ACCORDING TO THE RECOMMENDED INTERVALS AS DEEMED BY THE MANUFACTURER. We follow manufacturer specifications precisely, keeping your warranty fully intact.
In fact, your rights are protected by law. The Magnuson-Moss Warranty Act, a federal law enforced by the Federal Trade Commission, ensures that vehicle manufacturers and dealerships cannot deny warranty coverage simply because you had your car serviced at an independent shop.
Comprehensive Digital Service Records
Service history plays a key role in your vehicle’s value and long-term performance. We maintain detailed digital service records that track every repair and maintenance procedure performed on your vehicle. These records are easy to access and provide transparency for both current and future ownership—offering the same (if not greater) level of documentation as dealership service logs.
*While most repairs are completed the same day or by the next business day, timing may vary based on parts availability and repair complexity.